Privacy Policy

Last Updated August 23, 2022

Your use of Lotlinq.com (“Website”), Lotlinq’s PARCS applications, Lotlinq’s mobile app(s), and any related sites and applications, including any features therein (collectively, the “Applications”) constitutes your agreement to be bound by these Terms and Conditions (“Terms”). If you do not wish to be bound by these Terms, you may not access or use any Lotlinq Applications. “You”, “Your” and “User” refer to the individual accessing the Applications.

Changes to this Policy

Lotlinq LLC may amend this Privacy Policy (“Policy”) at any time. Please revisit this page periodically to stay aware of any changes to this Policy. If we modify this Policy, we will make it available through the Website, and indicate the date of the latest revision. If the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your e-mail address, if we have one on file, or generate a pop-up or similar notification when you sign-in to the Website for the first time after such material changes are made. If you do not agree with any changes to the Policy, you may terminate your account. Your continued use of the Applications after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.

This Policy replaces all previous notices or statements with respect to this subject and cannot be modified orally by any of our representatives, employees, or officers.

Privacy Policy Inquiries

If you have an inquiry or concern about our Policy, please contact us at info@lotlinq.com

Lotlinq’s Privacy Policy

1.       Information We Collect

We may collect, store, and utilize the following information:

  1. Information about your usage of Lotlinq Applications such as:

    • Your IP address, approximate geographical location, device and browser information, cookies, referral source, time and length of usage, page visits, and site interactivity such as mouse movements, link clicks, and buttons clicks.

    • Precise geographical location, as authorized by you, to provide certain Application features such as locating nearby buses, parking spaces, etc.

    • Application telemetry used to diagnose Application issues, improve functionality, and improve user experience.

  2. Information that you provide to us such as:

    • Personally identifiable information used to create Employee or Customer accounts.

    • Stored “Card on File” credit card information as described below.

  3. Geographical location data used to provide Application features such as:

    • Recording of your parking space location.

    • Your location, as authorized by you, used by parking providers (Ex: bus drivers) to locate you for pickup.

    • Tracking of authorized parking buses.

  4. License Plate photos and derived information

    • Our customers may utilize Automated License Plate Recognition ALPR systems to detect vehicles on their property.

    • Lotlinq integrates will these systems to provide certain Application features. We do not sell or knowingly send this information to third parties. However, we are not responsible for the privacy policies of the ALPR system itself or our customers, who may utilize the information outside of our Applications.

2.       Use of Your Data

We do not sell your information to third parties. We use the information we collect to:

  • Fulfill the features and services for which a user has provided the information.

  • Analyze and improve the services and features we provide to our customers.

  • Send information and marketing communications to you that we think will be of interest.

  • Provide other companies with statistical data about our users and their usage of our Applications. This information will be anonymous and will not be used to identify any individual.

  • Provide targeted advertisements via third party ad networks and technology such as retargeting. Information provided to third parties will be anonymous and not used to identify any individual.

3.       Securing Your Data

We take all reasonable precautions to prevent unauthorized access, misuse, or loss of your personal information.

Credit Card Information

Payment information, such as credit cards, provided by you via our Applications, is never directly stored within Lotlinq systems. Instead, payment details are sent directly by you to 3rd party payment providers such as Clover. The payment provider then provides Lotlinq with a secure token that we use to charge a payment. When authorized by you, a token may be stored as a “card on file” and used for future charges through the same payment provider. You may deauthorize a stored card on file at any time.

4.       Special Legal Considerations

California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA)

California and Virginia residents have the right under the CCPA and VCDPA, respectively, to:

  1. Request that we disclose personal information that we have collected and how we have used it and/or shared it.

  2. Request that we delete personal information we have collected pursuant to exceptions provided under the CCPA.

Because we do not sell your personal information, the rights provided by the CCPA and VCDPA to opt out of the sale of personal information is not applicable.

We will not deny you goods and services, charge difference prices, or provide a different level or quality of goods and services just because you have exercised your rights under the CCPA or VCDPA.

We do not charge a fee for requests made under the CCPA or VCDPA unless they are found to be excessive in nature or

We will respond to any requests made under the CCPA or VCDPA within 45 days of receipt provided that the requestor has provided:

  1. A means to respond such as email address, phone number, or mailing address.

  2. Reasonable proof of the requestors identity.

If we are unable to fulfill your request within 45 days, we will notify you and provide a reason for the delay. We will then respond within 90 days of the original request.

California Civil Code 1798.83

We do not disclose your personal information to 3rd parties who knowingly utilize it for direct marketing purposes. However, pursuant to the California Consumer Privacy Act (CCPA), as noted above, we will respond to reasonable requests to disclose what personal information we collect and who we have shared it with.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly advertise our products or services to children under 13 years of age. Further, children under 13 years of age are not permitted to utilize our Applications.

5.       Third-Party Websites

Our applications may contain links to third party websites and applications. We are not responsible for the privacy policy and terms of use of third-party websites or applications.